1. Microsoft Lync For Mac 2011

• Mute and unmute remote participants. • Accept or decline participants waiting in the lobby. Audio and Video Preferences • Update preferred devices for microphone, speaker, and video capability before a call (not during a call). Feedback • Provide any bugs through the ‘Report an Issue’ link and menu options.

Dec 28, 2016  Note To connect Lync for Mac 2011 to Skype for Business Online in Office 365, you must have Lync for Mac version 14.0.6 or a later version installed. If you use a version that's earlier than version 14.0.6, you may have problems when you sign in to Skype for Business Online because earlier versions have issues that prevent authentication to. Sep 26, 2016  Lync for Mac 2011 won't open. I have an issue regarding Lync for Mac 2011 v14.4.1 on a MacBook Pro running macOS 10.11.6 When clicking on. Can't login to Lync for Mac 2011. Ask Question. Up vote 1 down vote favorite. I am unable to login to my corporate Lync 2010 server. I'm up to date with Microsoft updates to Mac Office 2011. I've tried automatic and manual configuration. I've tried with and without Kerberos authentication. Lync 2011 Sign-in Issues.

Unfortunately, this workaround does not persist across reboots or hibernations. Article ID: 2926055 describes a hotfix that should resolve this issue, unfortunately you need to contact Microsoft Customer Support Services to obtain this hotfix and I haven’t been able to obtain it yet. I have logged the appropriate service request and will update this post once I have tested it. With the correct DNS configuration, I haven’t found the need to use manual server configuration as suggested in numerous support articles. I find that the default configuration works just fine. I also wanted to thank for my colleague, Lync MCM Aidan Freeman for helping me troubleshoot this issue.

I've never been a Mac fan (probably due to that chip I'm POSITIVE Microsoft installed in my skull back in the day). However, since they can be found in the corporate environment from time to time, it was inevitable that I would eventually have to deal with an issue with it. Provides pretty much the same features as the PC Lync client, including Enterprise Voice.

Author: Publication date: November 2011 Product version: Microsoft Lync for Mac version 14.0.1 The purpose of this article is to explain how to troubleshoot Microsoft Lync for Mac connectivity to Microsoft Lync Server 2010 or pool servers, and collect the required logs for troubleshooting. It is intended for people who’ve had some exposure to the Mac operating system. This information is distributed in various formats, such as PDF and HTML, across various sites (blogs, discussion forum, and so on) and documents that have been consolidated to provide effective troubleshooting. The versions of the Mac operating system that will be discussed in this article are: • Mac OS X Snow Leopard ( version 10.6) • Mac OS X Lion (version 10.7) The steps that are used to troubleshoot Mac OS X Lion and Mac OS X Snow Leopard are similar. Common Troubleshooting For information about troubleshooting network connectivity issues by using tools such as Ping, Port Scan, and proxy configuration, installing certificates on the Mac, and verifying certificate presence, refer to the following blog post:. NOTE: Command key or also commonly known as the Apple key.

Retaliation is also prohibited by university policy.

If the problem continues, please contact your support team.” error message. I tried using manual server configuration as suggested in the “” article, but that didn’t make any difference either.

Log out and quit Skype for Business. Go to Finder > press Command+Shift+G 3.

##Update## Since writing the post, I have been able to obtain a copy of the hotfix described in and I can confirm that it does fix this issue. I recently came across an interesting issue when attempting to log into Lync Online using Lync for Mac 2011. This was a newly installed an updated version of Lync for Mac 2011, version 14.0.7 (131205) to be exact. At first I thought I’d made a typo with my password but after a couple of attempts I knew something else was wrong.

Many thanks, Jason. Hey JasonPadman, I am sorry to hear that you have experienced issues with this Lync 2011 for MAC program and do apologise for any inconvenience that this has caused. The only real information that I have been able to locate is the steps for logging in that the Microsoft Help team have listed at: As you have entered the Office 365 login details then this should be working for you. The next step for assistance with this service is the Telstra Business team. They have a Live Chat service that is available 24/7 via: Hope that this can be resolved for you asap.

I then tried using a different Mac with Lync for Mac version 14.0.6 and that one was able to log in without any issues. After digging into the client logs, we saw the following entry: 20:48:55.286 25A:B0115000 WARN:: GetNewWebTicket: “Got new web ticket already expired: Current time=, expire time=0” It seems Lync for Mac 2011 tries to use a web ticket that is expired. After a bit of searching around, we found Article ID: 2927775 which exactly describes the issue which occurs because Lync for Mac 2011 calculates the expiration time of a web ticket based on an incorrect time zone.

It will only present the main desktop into the meeting. Users should change the desktops via OS Display settings in order to present a secondary desktop. • Using USB and Bluetooth devices while Running Lync for Mac 2011 and Skype for Business for Mac side by side can result in a bad joining and call experience. • SHA-512 certs is not supported with the current version of Skype for Business for Mac client. Check out to request access to Skype for Business Mac Preview today. The public version is expected to launch in Q3 later this year, replacing Microsoft’s Lync for Mac 2011.

If it won’t delete some files because they are open in Outlook, close Outlook, then delete the remaining files. Open a command prompt (in the Windows Search field, type Cmd then select the command prompt from the menu). In the Command Prompt window, type ipconfig /flushdns and press the Enter key on your keyboard to run the command and clear the DNS cache. Once complete, click the X in top right corner of the Command Prompt window to close it. Click the Windows Skype for Business icon to reopen the program.

Manual configuration can help to troubleshoot DNS name resolution issues. You can also enable Kerberos authentication for Lync for Mac from Advanced Server Settings (Figure 2).

After much testing. It is next to impossible to fix this following microsoft's instructions. HOWEVER there is a quick solution that took me no time. Do it on another mac. Go to another mac running Yosemite - download (if you do not have an copy on it at all). Log in to your account, On the Lync for Mac menu, click Preferences, click Account, and then clear the Use Microsoft Exchange for managing personal information check box.

If the problem continues, please contact your support team.” error message. I tried using manual server configuration as suggested in the “” article, but that didn’t make any difference either. I then tried using a different Mac with Lync for Mac version 14.0.6 and that one was able to log in without any issues.

When working with Mac OS X Lion or/and Microsoft Lync for Mac, make sure that you have the 14.0.1 update installed for Microsoft Lync for Mac 2011. Download the update from the Download Center at. Set Configuration Settings for Lync for Mac In this section, we’ll walk through setting up some common configuration settings for Lync for Mac, such as changing the sign-in address, changing settings related to Microsoft Exchange Server, and changing settings for Microsoft Outlook. Start Microsoft Lync for Mac, and then press the Command key and the “,” (comma) key to set the preference.

One of my users ran into an issue recently when launching Microsoft Lync. When the Lync application logged into the Lync server, a Microsoft Lync wants to use OC_KeyContainer_username@company.com. Please enter the keychain password prompt appeared.

The weird idea, as mentioned in Tom Laciano’s post, to use a wrong user id (I used a “ ” in front of my user name) finally made it work. Of course it didn’t work with this wrong user name, it generated a login error message again. But once I entered the right username afterwards it worked.

Microsoft Lync For Mac 2011

Click the Phone Calls tab in the preference settings for Microsoft Lync Communicator for Mac 2011 (Figure 4). Select the appropriate settings for Call Forwarding options. In the drop-down box under Unanswered Calls, you can choose to forward the call to a phone number or to voice mail, and then select the number of seconds that should elapse before an unanswered call is redirected. Figure 4: Preference Phone Calls tab Summary In this article we’ve looked at Microsoft Lync for Mac which is the latest instant messaging client offering from Microsoft for Mac users to connect to the Lync 2010 Server unified communication environment.

I tried a couple of other Lync accounts and still kept receiving the “Lync was unable to sign in. Please verify your logon credentials and try again.

The curious thing was that the keychain prompt would not accept the user’s current login password. When I checked, the user’s login keychain was unlocked and using the current password, so it didn’t appear to be caused by the login keychain password issues that I normally deal with. After some research, I was able to find the answer and get this issue fixed. See below the jump for the details. Quit out of Microsoft Lync 2. Go to /Users/username/Library/Keychains 3.

For the disableservercheck flag, the type is 'Number' and the value is 1. You can use a plist editor (there's a few free ones for the mac, or you can also use Xcode) to edit the plist file. The screenshot below shows you how it should look like.

I work with Lync every day. And every day I have trouble logging in or quitting. Practically every day I have to force quit the app. A co-worker had an issue where he attempted to log into the server before his AD acct had Lync perms and it fubared his preferences plist to the point that it needed to get nuked. Lync on the mac is a strong reminder that MS regards the mac as 2nd tier in corporate climates, or otherwise doesn't dedicate the approrpriate development resources to polishing products for the platform, IMO.

Clear cached data First, delete the following folders: Users/Home Folder/Library/Caches/com.microsoft.Lync Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync History 3. If the certificates for Lync is corrupted, please delete it. To do this, follow these steps: a. Open the Keychain Access certificate management utility.

• Click the download. • Follow the instructions on the screen to save the file to your hard disk. If you are using Safari, the downloaded file is saved to the desktop unless you specified a different location in the Preferences dialog box of Safari.

• The Lync for Mac 2011 Deployment Guide is for system implementers, IT managers, system administrators, or other people who plan for, implement, and maintain Lync in their organizations. Lync is available as a standalone edition for volume licensing customers. Note: You can also view the online. • Note: You can also view the online. To install this download on Mac OS X: • Print this page if you want to use it as a reference when you are offline.

Go to Computer. In the address bar, copy and paste one of the following locations (depending on the version of Office installed) • Office 2013 -%AppData%.

Note: PINs must be at least 6 characters long, and cannot contain sequential numbers (123456), or repeating numbers (444444). Note if you enter your voicemail PIN incorrectly five times via the voice access number, it will automatically reset and send you an email with a new temporary voicemail PIN. Recording a personal greeting How to create a personal greeting by calling in using your phone: • Call the Outlook Voice Access number, 785-864-1900 or 4-1900. Enter your extension if you're not calling from your KU number.

This returns the standard user/pw incorrect errors. • Allowed Lync connections through firewall Note: domain has been replaced with contoso.com in the below log.

A major upgrade is now available to my popular OCS and Lync Sign-In Troubleshooting Tool. This is a small free tool to help troubleshoot client-side Communicator, and now Lync, sign-in issues (see The OCS 2007 Automatic Sign-In Troubleshooting Tool V2.0 for more information on previous releases). A major upgrade is now available to my popular. This is a small free tool to help troubleshoot client-side Communicator and Lync sign-in issues (see for more information on previous releases). In addition to several bug fixes, Version 3 of the tool now supports remotely retrieving certificate information from the TLS port on the OCS or Lync server where the client will connect (based on the matching returned DNS records). This will be a major help when trying to debug sign-in issues.

Office 2011 Outlook not configured to use Exchange, but the Communicator of Mac option the calender/presence integration is enabled. Unchecking such integration resolved by problem. If you have difficulty even to go to the option page, try to set the Communicator's preference 'DisableCalendarPresence' to 1 TomL LCSKid October 12, 13 and 20 – Adding workarounds and reordering with most likely listed first October 20 – Changing subject as this is not specific to Office 365 but also with on-premise installations.

Skype for Business (Skype, previously Lync) caches files locally on your computer to improve use by pulling information quickly and efficiently. Common reasons you might want to clear the Skype for Business cache include: 1. You can't log in to Skype. Your Outlook and Skype integration is not functioning properly. You have issues with the Presence Indicator in Skype.

• In the Microsoft Lync for Mac 2011 Update volume window, double-click the Lync for Mac 2011 Update application to start the update process, and then follow the instructions on the screen. • If the installation finishes successfully, you can remove the update installer from your hard disk. To remove the update installer, first drag the Microsoft Lync for Mac 2011 update volume to the Trash, and then drag the file that you downloaded to the Trash.

The change will take effect right away, so all you have to do is start typing. From the Options panel you can also choose to see the keyboard on the screen and to sync the personal dictionary (you need to authorize the extension to connect to your Google account). Google input tool for mac.